The important one provides identification information for your CableCARD and it will instruct you to call your cable company to active the card. One of the nice things about this is that it even provides you with the phone number for your cable company right on the screen. CableCARD tuners are a special breed of device, and sometimes that can make the initial setup difficult. Hauppauge, much like Ceton before them, provides an entire diagnostic web page built right into their tuner.
You find it by simply opening up file explorer, selecting the Network tree from the menu on the left, and then double-clicking on the Hauppauge OpenCable Receiver. This will then open up the diagnostic page in your default web browser. The main screen displays the model number of your tuner, the device ID, and what version of the firmware is currently in use.
The channel lineup can also be viewed by selecting that option from the main menu. It simply provides a list of every channel that should be available to you. This information is sent across the network from you cable company to the digital cable tuner. Try to use this data to help your cable company solve any issues you might have a lot quicker.
The big question of course is: does it work? The short answer is: mostly. Perfect timing too, seeing as how a bunch of shows premier this week or soon after and now I have no DVR. Have you tried reseating everything and minimizing all the components just to try and get a boot? Yeah that was my first move, reseated everything. No luck. Then tried putting the OTA cards back in which are the only extra component. No luck either. Aaron, thanks to your help, my HTPC is up and running, sort of.
Most of the time, when recording, the tuner works for about 6 or 8 minutes and then the tuner lights begin flashing and the the Hauppauge disconnects and stops recording. I have the latest firmware, except for the BETA version.
It also addresses some issues that could possibly be affecting you so you should give it a try. I am using the a version. A version is listed by Hauppauge as a Beta version. I was just wondering if anyone has tried it. With the problem you are describing, it sounds like you have nothing to lose by installing the beta so go for it. Packaging and Hardware. Facebook Twitter Email. Viewing or Listen Conflict no tuners available 2.
Aaron Ledger September 7, pm. Regarding issue 2, I have not seen that issue. All issues I have seen No. Aaron Ledger September 9, pm. The times seem to be similar The times seem to be similar with both devices. Aaron Ledger September 13, pm. It does not appear to address tuning adapter support. I had to make firewall changes for it. It installs itself as a network adaptor to give it full access in and out.
Card has to be activated. Comcast guy activated it, didn't work until I did the firewall changes well after we ended support call. So keys, Comcast Activation Line only and firewall changes. Pros: It does what it's supposed to do. High Def channels come in crystal clear. I haven't had time to record much, but what I have recorded, recorded properly. Cons: At first I thought the device was bad and needed to be returned. More on this below. Overall Review: Not extremely confident in my technical expertise, I had Comcast send tech with a CableCard to assist..
He brings me the wrong type of card, claims it was only type they had. So when I couldn't get the device to set up at all, I thought it was a dud. I waited till weekend, went to local office, picked up the proper M Card, went home, plugged it in, and the device came to life. Went thru setup, got card paired and activated on first try. Easy as pie. I did have the Norton firewall issue, but just do what the Hauppauge web site suggests to fix that and you'll be good to go. Overall Review: Set up easily, just followed instructions, one call to Comcast to pair.
Only problem I had was not getting HBO channels and Comcast had to come out and tech spent over an hour with their support and was quite frustrated dealing with them which I found amusing. After getting nowhere I asked him if he had another card with him, so he got a new one out and problem solved. The first card I had picked up at their service center had apparently been used and must have still had something imbedded that blocked those channels. Made sure I had latest updates and have had no problem with unit waking up to make recordings.
Also, I received the rebate earlier than expected. Pros: Does exactly what it is supposed to do. I now have a fully functional DVR. Overall Review: Follow all the instructions. Pray to the Flying Spaghetti Monster for a competent technician but hang up and try again if you don't get one. TWC in NY have dedicated cablecard technicians so ask to be transferred. Your unit, cablecard and account need to be linked by the technician for it to work.
But then you have your DVR. Sold by: Newegg Shipped by Newegg. This item is currently out of stock and it may or may not be restocked. Out of Stock. Add To Wish List. Are you an E-Blast Insider? On the left side, click on Network. This will expand the list of your network devices. Step 2. A few things to note:. Step 3. Now, click on System Status. There is not too much important information here. Step 4. I did this while I was on the phone with their technical department.
The first time they activated it, I only got the basic channels. I have a subscription to HBO and Showtime but these channels didn't work. I then got the HBO channels but not Showtime. So they tried again. This time instead of de-activating, they tried to 'add' the missing Showtime channels. This time I got 2 of the 10 Showtime channels. They then kept trying to activate the channels and after about an hour of them fooling around with the activation, I finally got all the channels I subscribe to.
Bottom line: you need to be persistent and make sure you get all of the channels you are paying for. But you should do this while you're on the phone with the tech department of the cable TV company.
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